Volunteer Management – Building a Stronger Volunteer Team


Volunteers can be a valuable asset to any organisation or project, but volunteer management can present unique challenges. As a manager, you need to ensure that your volunteers feel supported and that their contributions are valuable. To effectively manage your volunteers, here are some tips:


Firstly, define the role before bringing on any volunteers. Clearly outlining expectations will help prevent misunderstandings and conflicts down the line. Additionally, it will help you manage their contributions effectively.

Secondly, provide clear communication to keep volunteers informed about organisational updates, upcoming events, and any changes that may impact their role. This will help build trust and ensure they feel supported.

Thirdly, train volunteers on your organisation’s processes and procedures. This will ensure they are confident in their roles and can perform their duties effectively. Training will also create a sense of community among volunteers, fostering a positive volunteer experience.

Fourthly, provide constructive feedback on their performance to show that their contributions are making an impact. Focus on specific areas for improvement and provide actionable steps.

Fifthly, recognise and celebrate achievements to show your appreciation for their time and energy. Celebrations can be as simple as a thank-you note or as elaborate as an awards ceremony.

Lastly, respect volunteers’ boundaries by being mindful of their schedules and not overburdening them with tasks. Ensure they have the resources and support they need to fulfil their responsibilities without undue stress.

In conclusion, volunteer management needs a combination of clear communication, training, feedback, recognition, and respect for boundaries. Implementing these tips will help build a strong volunteer team that supports your organisation’s mission and helps you achieve your goals.



If you need further support, Keyturn are here to help. Please contact us on enq@keyturn.co.uk or call us on 01788 815500.