by keyturn | Mar 5, 2025 | Customer service
The Power of Promises and Expectations in Customer Service In the bustling world of customer service, promises and expectations form the backbone of the customer experience. Yet, the art of making promises and managing expectations is often misunderstood. Many...
by keyturn | Jun 11, 2024 | Development, Performance management, Personal development
The Seven Keys to Managing Performance Through Transformational Leadership Transformational leadership has emerged as a pivotal force for driving performance and fostering an environment conducive to change and innovation. This leadership approach transcends...
